Insights,
Trends and
Best Practices
How will customer service change? What will people expect? How can your business keep up? Here are 8 predictions that can help you answer these essential questions and stay at the top of the game.
What is an emerging technology, and what world changing trends are influencing how we go about life? They’re more likely to affect your life than you think.
As generations grow older, the way they spend money can vastly differ depending on their age bracket. Transitioning from generation X to millennials, the average consumer’s spending habits have changed thanks to their lifestyle, their priorities, and the state of the world. Let’s explore the details of millennial spending habits.
Have questions or concerns about AI? Not sure how useful it can be for your business? Read more and find your answers in these AI statistics.
We live in a constantly-evolving world, and the way we approach customer service must adapt to match it. Let’s take a look at relevant SaaS trends in the year 2022
What if we modeled computers based on the human brain and taught them to learn like we do? That's what deep learning is set to explore and accomplish. Learn more about the fascinating study of deep learning in this blog post.