So, you have customized and named your assistant while creating your Workspace. What if you change your mind? Don’t worry, we got it covered!
You can always rename and restyle your assistant by going to the Settings located on the Left Panel. Here you can select your assistant’s gender (Assistant icon) and give it another name.
Choose which side of your website you want the widget to appear on from the drop-down menu of Widget position.
You can specify the widget Color scheme by simply selecting from the available colors below, as well as by inserting the HEX Value of your preferred color.
The Primary color is for the icon and the widget look, while the Secondary color is selected for the rest of the buttons on the widget.
Don’t forget to click Save once you’re done!
In the Setup section, you’ll find everything you need to embed the widget properly.
To start, simply copy and paste the provided code snippets before the </body> tag of your website.
After embedding the Java Script code, click +Add website to change your website URL or add a new one. Your assistant can appear on as many websites as you like. All you need to do is add the URLs of selected websites and click Verify.
The provided URL will be checked to make sure that the snippet is embedded properly.
The verification will not succeed if the provided URL cannot be validated (is not correct). Please, make sure to input an existing URL where you have embedded the provided code snippets, otherwise, you’ll get an error message and the verification will not be processed.
If a ✔️ appears, you’ve completed the installation successfully!
You may also remove the websites you no longer want the widget to appear on by clicking the trash icon.
Click Save to finish setting up your assistant.
For any further questions or concerns you may have, please visit Support for more information or contact our team.