Team Collaboration


Team Setup

Put your support team together, assign roles, record progress, and keep your support operations on track.

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Team Setup

Put Teams Together

Bring your agents together, execute workflow automation, form dynamic teams, and foster seamless collaboration.

  • Cross-functional collaboration
  • Team synergy
  • Streamlined communication
AI Assistant

Track Team Activity

Keep your pulse on team activity, stay updated, and elevate results to new heights.

  • Accountability & transparency
  • Performance monitoring
  • Data-driven decision making
Conversational AI Platform

Auto-Assign to Specific Teams

Harness automated ticket assignments to eliminate manual workload and increase team productivity.

  • Faster ticket resolution
  • Balanced workload
  • Efficient escalation handling