Gain wider customer reach by centralizing user interactions in an omni-channel inbox.

Define rules and execute automated tasks to improve your workflow.

Build personalized action sequences and execute them with one click.

Let your agents collaborate privately by using canned responses, private notes, and mentions.

Tackle support challenges collaboratively, track team activity, and eliminate manual workload.

Create pre-chat forms, customize your widget, and add fellow collaborators.

Handle high-volume queries and ensure quick resolutions.

Design custom conversation flows to guide users through personalized interactions.

Get insightful reports to achieve a deeper understanding of customer behavior.