Pricing Plans

Whether you have a small startup or an extensive customer support team, we have the perfect plan for you!

Personal

The go-to choice for individuals on a journey of greatness.

$6

per agent/month

What you'll get:

3 Shared Inboxes

1 AI Assistant

Contact Management

Agent Roles, Private Notes, Email Notifications, and more.

Get Started

Startup

The trusted choice for startups on the rise.

POPULAR

$16

per agent/month

What you'll get:

Everything in Personal Plan

5 Shared Inboxes

2 AI Assistants

Help Center

Multilingual Support

Get Started

Team

The top pick for goal-oriented and ambitious teams.

$26

per agent/month

What you'll get:

Everything in Startup Plan

8 Shared Inboxes

5 AI Assistants

Get Started

Business

The ultimate choice for success-driven businesses.

$42

per agent/month

What you'll get:

Everything in Team Plan

12 Shared Inboxes

8 AI Assistants

Get Started

All orders are processed in USD via Stripe

VISA
Mastercard
Discover
American Express

Compare Plans. Find The One.

Boost your customer service game without emptying your wallet.

Personal Plan

Startup Plan

Team Plan

Business Plan

Conversations

No. of conversations per month

Unlimited

Unlimited

Unlimited

Unlimited

Shared Inboxes

3

5

8

12

Web and mobile apps

Private chat notes

@mentions

Outbound email conversations

Unlimited

Unlimited

Unlimited

Unlimited

Canned responses

Chat /commands

Pre-chat forms

Bulk actions on conversations

Reassign chats

Chat takeovers

Chat tagging

File sharing

Manual chat assignments

Location based chat assignments

Label based chat categorization

Chat macros

Multi-lingual support

Email transcripts

Business hours

Chat history

Unlimited

Unlimited

Unlimited

Unlimited

Automations

Conversation limit per Inbox

AI assistants

Number of assistants

1

2

5

8

Train with plain text

Train with rich text

Human hand-off

GPT Integration

Channels

No. of channels

3

5

8

12

Website

Direct chat link / QR

Facebook

Email

Whatsapp

Messenger

Telegram

SMS

Twitter

API channel

Line

Widget

Embed on multiple domains

Widget customization

Widget colors

Custom widget greeting

Custom channel greeting

Set reply times

Collect emails on new conversation

Enable filepicker

Enable emojis

Channel avatars

Business hours

Help Center

Multilingual support

Rich text articles

Public help center portal

Portal customization

SEO support

Contact management

Create Contact segments

Create Contact notes

Create Custom attributes

Create Contact labels

Create Contact filters

Create Contact views

Import Contacts

Merge contacts

Team management

Team supervision

Private notes

Agent roles

Team macros

Team notifications (Push, Email)

Integrations

Webhook

Dashboard apps

Google Translate

Dyte

API

Reporting

Real-time analytics

Conversation traffic by week

Agents activity reports

Conversation analytics

Resolution reports

First response time reports

Customer satisfaction (CSAT) reports

Label-based reports

Inbox reports

Team reports

Downloadable reports

Security

256-bit SSL secure connection

Enforce customer identity validation with hash

Data retention

Support

24/7/365 Live-chat support

24/7/365 Email support

Priority email support

Dedicated account manager

Key account manager

Product training

Software engineer support

Pricing FAQ

What payment methods are available?

We accept all major credit cards. All orders are processed in USD via Stripe, and the subscriptions resume automatically at the end of each billing cycle.

Is there a free trial, and if so, what are the limitations?

Yes, we offer a 14-day free trial to experiment with Hoory AI. During the trial period, you’ll have access to all features, but it will be limited to only one seat. If you wish to add more seats, you must upgrade to a paid plan, and the free trial will be automatically terminated.

Can I upgrade or downgrade my plan at any time?

Yes, you can upgrade or downgrade your plan at any time according to your needs. Whether you require more features or want to adjust your subscription, you can easily change your plan through our user-friendly platform.

Is there a refund policy?

Our refund policy is case-specific, taking into consideration individual circumstances. We understand that situations may vary, and our aim is to provide a fair and personalized resolution for each customer.

Is there a cancellation policy?

Yes, we do have a cancellation policy. If you decide to cancel your subscription, your access to Hoory AI will continue until the end of the current billing cycle. After that, your subscription will be officially terminated.

How does Billing work for additional users or seats?

You can modify the number of users or seats on your Hoory AI account by navigating to Billing, then clicking Manage Subscription → Update Plan, inserting your preferred quantity of seats, then clicking Continue and confirming the changes.

Do you offer custom pricing for enterprise clients?

Yes, we do! While our pricing plans offer flexibility, we understand that you may not find the perfect combination of features and functionalities within a single plan. That's why we're committed to working with you to create a customized package tailored to your requirements. If interested, let's discuss!

Can I get a demo or consultation before committing to a plan?

Of course! We offer introductory demos for interested users. Feel free to schedule a session with our team to explore Hoory AI, ask questions, and ensure it aligns with your needs before committing.

Are there any additional costs?

No, there are no additional costs, and you won’t be charged anything extra.

What if I don't need some of the capabilities in Hoory AI?

While you may utilize only specific features on Hoory AI, our pricing structure remains consistent. We aim to provide a comprehensive solution, and the pricing reflects the full range of functionalities available, ensuring you have access to the complete suite of tools, even if you use some features more selectively.

What happens after the trial ends?

After the free trial ends, you will be asked to choose a payment method, either continue with the current plan or plan a new one pricing plan and make a payment. This way, you can continue using Hoory AI's features and benefits without interruptions.

Can't find the perfect plan?

Let's create a custom one just for you!