Pricing Plans
Whether you have a small startup or an extensive customer support team, we have the perfect plan for you!
Personal
The go-to choice for individuals on a journey of greatness.
$6
per agent/month
What you'll get:
3 Shared Channels
1 AI Assistant
Contact Management
Agent Roles, Private Notes, Email Notifications, and more.
Startup
The trusted choice for startups on the rise.
POPULAR
$16
per agent/month
What you'll get:
Everything in Personal Plan
5 Shared Channels
2 AI Assistants
Help Center
Multilingual Support
Team
The top pick for goal-oriented and ambitious teams.
$26
per agent/month
What you'll get:
Everything in Startup Plan
8 Shared Channels
5 AI Assistants
Business
The ultimate choice for success-driven businesses.
$42
per agent/month
What you'll get:
Everything in Team Plan
12 Shared Channels
8 AI Assistants
All orders are processed in USD via Stripe
Compare Plans. Find The One.
Boost your customer service game without emptying your wallet.
Personal Plan
Startup Plan
Team Plan
Business Plan
Conversations
No. of conversations per month
Unlimited
Unlimited
Unlimited
Unlimited
Shared Channels
3
5
8
12
Web and mobile apps
Private chat notes
@mentions
Outbound email conversations
Unlimited
Unlimited
Unlimited
Unlimited
Canned responses
Chat /commands
Pre-chat forms
Bulk actions on conversations
Reassign chats
Chat takeovers
Chat tagging
File sharing
Manual chat assignments
Location based chat assignments
Label based chat categorization
Chat macros
Multi-lingual support
Email transcripts
Business hours
Chat history
Unlimited
Unlimited
Unlimited
Unlimited
Automations
Conversation limit per Channel
AI assistants
Number of assistants
1
2
5
8
Train with plain text
Train with rich text
Human hand-off
GPT Integration
Channels
No. of channels
3
5
8
12
Website
Direct chat link / QR
Messenger
Telegram
SMS
API channel
Line
Widget
Embed on multiple domains
Widget customization
Widget colors
Custom widget greeting
Custom channel greeting
Set reply times
Collect emails on new conversation
Enable filepicker
Enable emojis
Channel avatars
Business hours
Help Center
Multilingual support
Rich text articles
Public help center portal
Portal customization
SEO support
Contact management
Create Contact segments
Create Contact notes
Create Custom attributes
Create Contact labels
Create Contact filters
Create Contact views
Import Contacts
Merge contacts
Team management
Team supervision
Private notes
Agent roles
Team macros
Team notifications (Push, Email)
Integrations
Webhook
Dashboard apps
Google Translate
Dyte
API
Reporting
Real-time analytics
Conversation traffic by week
Agents activity reports
Conversation analytics
Resolution reports
First response time reports
Customer satisfaction (CSAT) reports
Label-based reports
Channels reports
Team reports
Downloadable reports
Security
256-bit SSL secure connection
Enforce customer identity validation with hash
Data retention
Support
24/7/365 Live-chat support
24/7/365 Email support
Priority email support
Dedicated account manager
Key account manager
Product training
Software engineer support
Pricing FAQ
We accept all major credit cards. All orders are processed in USD via Stripe, and the subscriptions resume automatically at the end of each billing cycle.
Yes, we offer a 14-day free trial to experiment with Hoory AI. During the trial period, you’ll have access to all features, but it will be limited to only one seat. If you wish to add more seats, you must upgrade to a paid plan, and the free trial will be automatically terminated.
Yes, you can upgrade or downgrade your plan at any time according to your needs. Whether you require more features or want to adjust your subscription, you can easily change your plan through our user-friendly platform.
Our refund policy is case-specific, taking into consideration individual circumstances. We understand that situations may vary, and our aim is to provide a fair and personalized resolution for each customer.
Yes, we do have a cancellation policy. If you decide to cancel your subscription, your access to Hoory AI will continue until the end of the current billing cycle. After that, your subscription will be officially terminated.
You can modify the number of users or seats on your Hoory AI account by navigating to Billing, then clicking Manage Subscription → Update Plan, inserting your preferred quantity of seats, then clicking Continue and confirming the changes.
Yes, we do! While our pricing plans offer flexibility, we understand that you may not find the perfect combination of features and functionalities within a single plan. That's why we're committed to working with you to create a customized package tailored to your requirements. If interested, let's discuss!
Of course! We offer introductory demos for interested users. Feel free to schedule a session with our team to explore Hoory AI, ask questions, and ensure it aligns with your needs before committing.
No, there are no additional costs, and you won’t be charged anything extra.
While you may utilize only specific features on Hoory AI, our pricing structure remains consistent. We aim to provide a comprehensive solution, and the pricing reflects the full range of functionalities available, ensuring you have access to the complete suite of tools, even if you use some features more selectively.
After the free trial ends, you will be asked to choose a payment method, either continue with the current plan or plan a new one pricing plan and make a payment. This way, you can continue using Hoory AI's features and benefits without interruptions.