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YOUR ONE-OF-A-KIND

AI-POWERED ASSISTANT

Increase customer loyalty with an AI-Powered Assistant that understands intent, provides fast and relevant answers, while uncovering insights into customer behavior.

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Book a demo

14 day Free Trial

24/7 Customer Service

How Hoory Works

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Customize Your Widget

Style Hoory to match your brand identity by naming your widget, choosing one of the many avatar options and setting up the right color scheme.

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Train Your AI Assistant

Train your Assistant to respond to trending customer questions with custom answers through an intuitive all-in-one dashboard.

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Embed Your Widget

Embed your Hoory Widget into not only one but multiple websites, using an already-provided code.

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Collect Data and Share Knowledge

Collect information about your users and share knowledge with them for a more personalized experience.

Try Hoory Today

Enjoy 14 days of full access to our unique features.

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    Smart Inbox

    Thanks to Hoory's smart Inbox, your staff can easily take over conversations and interact with your customers. Here, you can track, filter, and prioritize interactions and gain useful insights into user behavior.

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    Knowledge Base

    Launch the Knowledge Base and have Hoory quickly crawl your website to learn from its content. Your assistant will use the data to provide relevant answers to untrained questions, thus saving you time.

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    Training

    Train your assistant to answer frequently asked questions in your brand’s tone of voice. Hoory uses AI to recognize contextual and linguistic similarities, cluster questions based on intent, and understand misspelled words. Now, that’s smart!

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    Team Collaboration

    Shape your AI customer service as a team! Invite team members to your Inbox to chat with customers directly, create special teams with specific tasks, and easily manage individual permissions.

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    Customizable Widget

    Give your Widget its own look to match your brand style. Custom-pick your AI assistant’s name, select a color scheme, change your assistant's gender, or choose a pattern for the background. Be as original as you want!

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    Speech Recognition

    Make your interactions more enjoyable and effortless using the speech recognition feature. With just a single tap, convert speech to text and vice versa to talk to Hoory or play received messages as audio.

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    People

    Get an overview of your entire customer base in the People app. Access and manage all interactions with end-users and instantly locate any information with advanced search. View customer profiles and activity, create audience segments, and initiate conversations right from the app.

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Free up Agents
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Smart Inbox
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Team Collaboration
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Multilingual Conversations
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Customizable Widget
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Shorter Wait Time
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Save Costs
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Comprehensive Analytics
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Knowledge Base
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Delivering Better

Answers and Faster

Resolutions

Using its Training and Knowledge Base features, Hoory understands what your customers need. Thanks to Artificial Intelligence, it accumulates relevant knowledge and shares it to resolve customer queries instantly while helping you maximize customer loyalty with minimal human intervention.

All Things AI

How To Use The Power of ChatGPT for Customer Service

How To Use The Power of ChatGPT for Customer Service

Use ChatGPT to achieve higher efficiency in customer service. Scroll through to discover its ins and outs, pros and cons, and decide its effectiveness for yourself.

24.03.2023

AI for Customer Support and Why You Need It Right Now

AI for Customer Support and Why You Need It Right Now

It’s time you turn on the saving mode and use AI-powered customer service solutions for your business. To understand the why and how of this process, go on reading.

06.03.2023

Best Practices for Effective Ecommerce Customer Service

Best Practices for Effective Ecommerce Customer Service

You have customers, we have tips to increase customer satisfaction! We have collected the ultimate guide to best practices for effective ecommerce customer service.

17.02.2023

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