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AI-POWERED ASSISTANT

Increase customer loyalty with an AI-Powered Assistant that understands intent, provides fast and relevant answers, while uncovering insights into customer behavior.

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How Hoory Works

Customize Your Widget

Custom-change your Widget’s color, background, and name it to match your preferred style and brand tone.

Train Your AI Assistant

Train your Assistant to respond to trending customer questions with custom answers through an intuitive all-in-one dashboard.

Embed Your Widget

Embed your Hoory Widget into not only one but multiple websites, using an already-provided code.

Collect Data and Share Knowledge

Collect information about your users and share knowledge with them for a more personalized experience.

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Enjoy 14 days of full access to our unique features.

Smart Inbox

Thanks to Hoory's smart Inbox, your staff can easily take over conversations and interact with your customers. Here, you can track, filter, and prioritize interactions and gain useful insights into user behavior.

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Knowledge Base

Launch the Knowledge Base and have Hoory quickly crawl your website to learn from its content. Your assistant will use the data to provide relevant answers to untrained questions, thus saving you time.

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Training

Train your assistant to answer frequently asked questions in your brand’s tone of voice. Hoory uses AI to recognize contextual and linguistic similarities, cluster questions based on intent, and understand misspelled words. Now, that’s smart!

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Team Collaboration

Shape your AI customer service as a team! Invite team members to your Inbox to chat with customers directly, create special teams with specific tasks, and easily manage individual permissions.

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Customizable Widget

Give your Widget its own look to match your brand style. Custom-pick your AI assistant’s name, select a color scheme, change your assistant's gender, or choose a pattern for the background. Be as original as you want!

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Speech Recognition

Make your interactions more enjoyable and effortless using the speech recognition feature. With just a single tap, convert speech to text and vice versa to talk to Hoory or play received messages as audio.

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People

Get an overview of your entire customer base in the People app. Access and manage all interactions with end-users and instantly locate any information with advanced search. View customer profiles and activity, create audience segments, and initiate conversations right from the app.

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Free up Agents

Smart Inbox

Team Collaboration

Multilingual Conversations

Customizable Widget

Shorter Wait Time

Save Costs

Comprehensive Analytics

Knowledge Base

Delivering Better

Answers and Faster

Resolutions 😎

Using its Training and Knowledge Base features, Hoory understands what your customers need. Thanks to Artificial Intelligence, it accumulates relevant knowledge and shares it to resolve customer queries instantly while helping you maximize customer loyalty with minimal human intervention.

All Things AI

Beginner’s Guide to Customer Experience Optimization

As customer experience has become a critical selling point, businesses need to know how to best optimize theirs. This blog post will reveal all you need to know about customer experience optimization and how you can implement it for your brand.

28.06.2022

What Is a Knowledge Base and How to Manage It

Having a knowledge base as a go-to source for information helps businesses eliminate redundant work, thus saving company resources and increasing the productivity of employees. Read about what a knowledge base is, how to manage it, and what long-term benefits your business will enjoy.

10.06.2022

Tone of Voice: What It Is and Why It Matters

How does your company sound? Fun? Friendly? Maybe formal? Tone of voice defines exactly that, helping you shape a consistent and recognizable identity. Read on to find out how to develop your brand's tone of voice in simple steps.

26.05.2022

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