Maximize Customer Loyalty with Minimal Human Intervention
Smart Inbox
Knowledge Base
Training
Team Collaboration
Customizable Widget
Speech Recognition
People
Smart Inbox
A Central,
Smart Inbox
- Keep track of all conversations with your customers.
- See how your customers interact with your Assistant.
- Access data about your customers, including name, gender, email, location, etc.
- Take over conversations from your AI Assistant
- Filter conversations based on tags, notes & priority users.
Knowledge Base
Hoory’s Data
Collection
• Launch the KB and have Hoory
crawl your website.
• The KB will use this data to provide
appropriate responses to untrained
questions instantly.
• Save yourself and your customers valuable time.
Training
An Intuitive
Interface
- Teach Hoory answers to anticipated customer questions in your brand’s tone.
- Have Hoory cluster unfamiliar questions into intent groups.
- Identify and address high-priority questions while observing customer behavior.
Team Collaboration
Train Hoory as a Team
• Enlist your customer support agents or your brand marketing teams to train your
AI Assistant.
• Give each team member specific permissions to train Hoory however you see fit.
• Bring your team together and create better interactions with your customers.
Customizable Widget
Personalize Your Widget
- Custom-change your Assistant’s
- Color
- Gender
- Background
- Name - Train it default greetings and answers to specific questions in your brand's tone:
- quirky and funny, or serious and mature
Speech Recognition
Communicate Through Speech
- Interact with Hoory effortlessly through voice
- Send voice commands via the Widget
- Play any received message as audio
People
Instant Access to Your User Base
• Access and manage all interactions with customers
• Easily find information using advanced search
• View user activity and initiate conversations right from the app