Maximize Customer Loyalty with Minimal Human Intervention
- Keep track of all conversations with your customers.
- See how your customers interact with your Assistant.
- Access data about your customers, including name, gender, email, location, etc.
- Take over conversations from your AI Assistant
- Filter conversations based on tags, notes & priority users.
• Launch the KB and have Hoory
crawl your website.
• The KB will use this data to provide
appropriate responses to untrained
• Save yourself and your customers valuable time.
- Teach Hoory answers to anticipated customer questions in your brand’s tone.
- Have Hoory cluster unfamiliar questions into intent groups.
- Identify and address high-priority questions while observing customer behavior.
Train Hoory as a Team
• Enlist your customer support agents or your brand marketing teams to train your
• Give each team member specific permissions to train Hoory however you see fit.
• Bring your team together and create better interactions with your customers.
Personalize Your Widget
- Custom-change your Assistant’s
- Train it default greetings and answers to specific questions in your brand's tone:
- quirky and funny, or serious and mature