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Maximize Customer Loyalty with Minimal Human Intervention

Inbox

Knowledge Base

Training

Team Collaboration

Customizable Widget

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Inbox

A Central,

Smart Inbox

  • Keep track of all conversations with your customers.
  • See how your customers interact with your Assistant.
  • Access data about your customers, including name, gender, email, location, etc.
  • Take over conversations from your AI Assistant
  • Filter conversations based on tags, notes & priority users.
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Knowledge Base

Hoory’s Data

Collection

•  Launch the KB and have Hoory

   crawl your website. 
•  The KB will use this data to provide

   appropriate responses to untrained

   questions instantly.

•  Save yourself and your customers           valuable time.

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Training

An Intuitive

Interface

  • Teach Hoory answers to anticipated customer questions in your brand’s tone.
  • Have Hoory cluster unfamiliar questions into intent groups.
  • Identify and address high-priority questions while observing customer behavior.
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Team Collaboration

Train Hoory as a Team

•   Enlist your customer support agents or            your brand marketing teams to train your

    AI Assistant.
•   Give each team member specific                        permissions to train
Hoory however you          see fit.
•   Bring your team together and create                better
interactions with your customers.

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Customizable Widget

Personalize Your Widget 

  • Custom-change your Assistant’s 
    - Color
    - Gender
    - Background
    - Name
  • Train it default greetings and answers to specific questions in your brand's tone:
    -  quirky and funny, or serious and mature
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