AI Call Center Solution
Speed Up Call Response Times With Our AI Call Center Solution
Transform your traditional phone support with Hoory AI's next-gen Call Center Solution. Seamlessly connect local and international country-specific phone numbers to ensure instant customer service in a conversational style.
Enjoy your 14-day free trial - no credit card required!
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Uncover the Ease of Support with Our Advanced AI Call Center Solution
Unique Business Number
Obtain a unique phone number for your business to enhance customer outreach and support through phone calls.
Automatic Call Distribution
Optimize call handling with AI auto-assignment, efficiently routing each call to the right agent.
AI-Powered After-Hour Support
Provide AI-driven assistance during non-business hours, delivering frictionless customer support 24/7.
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More Features to Elevate Your Call Center Experience
Inbound and Outbound Calls
Execute flawless communication by navigating both inbound and outbound calls through our advanced call center solution and achieve superior connectivity.
Multilingual Phone Call Communication
Expand your global reach with multilingual phone conversations, supporting over 120 languages.
Call Quality Assurance
Record and manage calls in real time to monitor interactions and ensure that both your support team and your AI Assistant meet service standards.
Call Summarization
Generate concise summaries that provide agents with a clear overview of the key points discussed during the call.
Call Transcription
Convert and document spoken dialogue into accurate text through our sophisticated transcription technology.
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Single Call Center Solution, Multiple Applications
AI Feature
Call Center Solution Operated by Support Agents
Allow dedicated support agents to manage customer calls, ensuring personalized assistance and expert problem-solving for every interaction.
AI Feature
AI Call Center Solution
Create a call-based channel, connect it to an AI Assistant, and let it independently answer customer calls and respond to queries using information from your knowledge base.
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How To Get Started With Hoory's AI Call Center Solution?
1. Sign up
2. Set up a call channel
3. Get a business number
4. Connect your call channel to an AI assistant
5. Start supporting your customers right away!
Benefits Of AI-Driven Call Support
Seamless Call Handoffs
Ensure smooth transitions between AI and human agents during calls, so when a customer requests to speak with a real person, they don't have to repeat their information, creating an uninterrupted experience.
Reduced Response Times
Accelerate customer support by allowing the AI to handle common inquiries instantly, leading to faster response times and increased customer satisfaction.
Consistent Quality Control
Ensure a high standard of service across all interactions, as AI provides consistent responses and quality assurance, reducing variability in customer service experiences.
Decrease in Human Errors
Minimize mistakes associated with manual call handling by utilizing an AI system that consistently follows your training, leading to improved accuracy and zero delays.
Product Related Resources
Frequently Asked Questions
No, you cannot use your existing phone numbers with our Call Center Solution. However, we offer a range of numbers that you can purchase during the channel setup. If you don't get a number, you'll still have access to a web call channel to manage customer interactions through calls.
Yes, if you choose to connect an AI assistant to your call channel, training is necessary to ensure that your AI assistant provides precise and up-to-date information for your customers. This training will help your AI effectively handle inquiries and improve the overall customer experience.
Yes, Hoory AI offers a 14-day free trial to explore the tool—no credit card required! During this trial, you can test its key features and functionalities, assess how well it integrates with your processes, and determine if you'd like to continue using it. Just note that to test the call-based channel, you need to purchase a business number to fully evaluate the call management capabilities.
Definitely! Hoory AI is scalable and customizable to cater to the needs of businesses of any size. Whether you’re a small startup or a large corporation, Hoory AI’s advanced features provide a versatile solution for improving customer support operations.
Docs
Start your journey with ease by exploring our product documentation - everything you need for a quick setup is right here!
Ask Hoory AI
Have a question about our products, pricing or anything else? Reach out to us - we’d love to chat!
Get Your Call Center Solution Rolling!
Sign up, create a call-based channel with your business number, and provide conversational assistance through AI or support agents.
Enjoy your 14-day free trial - no credit card required!