✨ProFeature

Inbox, shared. Channels, centralized.

Manage omni-channel conversations to expand your customer base and increase your outreach.

Get Started

✨ProFeature

Inbox, shared. Channels, centralized.

Manage omni-channel conversations to expand your customer base and increase your outreach.

Get Started
Embark on a futuristic journey through the metaverse with our AI-powered Ecommerce Solution gateway.

The Dream Package includes

Benefits, brought to light.

omni-Channel Inbox

Elevate your customer support game by consolidating messages from various channels into a single, easy-to-navigate inbox, enabling you to stay connected and track all conversations from a bird's-eye view.

Here's the list of channels supported by Hoory:

  • Facebook
  • Instagram
  • Twitter
  • WhatsApp
  • Telegram
  • Email
  • LINE
  • SMS
  • API

Smart Ticket Assignment

Achieve a balanced support workflow through Hoory's advanced algorithms to intelligently route tickets based on agent workload, expertise, and availability status.

Canned Responses

Save time on repetitive conversations by sending pre-written replies from our live chat widget to frequently asked questions and calling them up with the magic # button.

  • Faster first response times
  • Better resource allocation
  • Improved customer satisfaction

Personalized Labels

Elevate customer support organization with colored labels, allowing you to categorize and prioritize interactions based on individual needs.

  • Organized conversations
  • Customized ticket segmentation
  • Efficient ticket search and retrieval