✨ProFeature
Inbox, shared. Channels, centralized.
Manage omni-channel conversations to expand your customer base and increase your outreach.
✨ProFeature
Inbox, shared. Channels, centralized.
Manage omni-channel conversations to expand your customer base and increase your outreach.
Embark on a futuristic journey through the metaverse with our AI-powered Ecommerce Solution gateway.
The Dream Package includes
Benefits, brought to light.
omni-Channel Inbox
Elevate your customer support game by consolidating messages from various channels into a single, easy-to-navigate inbox, enabling you to stay connected and track all conversations from a bird's-eye view.
Here's the list of channels supported by Hoory:
- Telegram
- LINE
- SMS
- API
Smart Ticket Assignment
Achieve a balanced support workflow through Hoory's advanced algorithms to intelligently route tickets based on agent workload, expertise, and availability status.
- Optimized ticket distribution
- Smart workflow management
- Increased team productivity
Canned Responses
Save time on repetitive conversations by sending pre-written replies from our live chat widget to frequently asked questions and calling them up with the magic # button.
- Faster first response times
- Better resource allocation
- Improved customer satisfaction
Personalized Labels
Elevate customer support organization with colored labels, allowing you to categorize and prioritize interactions based on individual needs.
- Organized conversations
- Customized ticket segmentation
- Efficient ticket search and retrieval