Channel
Gain wider customer reach by centralizing user interactions in an omni-channel inbox.
Workflow Management
Define rules and execute automated tasks to improve your workflow.
Build personalized action sequences and execute them with one click.
Communication
Let your agents collaborate privately by using canned responses, private notes, and mentions.
Tackle support challenges collaboratively, track team activity, and eliminate manual workload.
Website Channel
Create pre-chat forms, customize your widget, and add fellow collaborators.
AI Superpowers
Handle high-volume queries and ensure quick resolutions.
Design custom conversation flows to guide users through personalized interactions.
Reports & Analysis
Get insightful reports to achieve a deeper understanding of customer behavior.
Integrations
Let GPT handle your customer queries.
Guides
News
Documentations
For Customers
Feature Requests
User Feedback
Bug Reports
Platform Updates
Platform Status
Release Notes
Choose the number of messages each agent can receive and it’s different across
Assign messages, Filter Messages, Add Labels and get things done