✨ProFeature
Reports.
Analyse & Monitor.
Achieve a deeper understanding of customer behavior and support performance with our insightful reporting feature.
Here is Your Step by Step Guide
Team Reports
Effortlessly track team performance and unlock powerful insights to enhance the efficiency of your support team.
- Performance evaluation
- Real-time monitoring
- Data-driven decision making
Conversation Reports
Uncover patterns of customer interactions, understand sentiments, and foster meaningful conversations.
- Enhanced customer experience
- Comprehensive insights
- Conversation quality control
Agent Reports
Maximize the potential of your support agents with our robust reporting capabilities. Measure success, fine-tune strategies, and provide unparalleled customer service.
- Productivity Enhancement
- Human Resource Optimization
- Continuous Improvement
Label Reports
Organize and track customer support labels to analyze trends and elevate customer experiences.
- Workflow optimization
- Enhanced analytics
Continuous Improvement
CSAT Reports
Transform customer feedback into actionable intelligence by measuring customer happiness and continually improving service quality.
- Insights into customer preferences
- Customer satisfaction measurement
Continuous Improvement
Inbox Reports
Master your support inbox by making informed decisions, improving response times, and delighting your customers.
- Efficient inbox management
- Real-time visibility
- Workflow optimization
Continuous Improvement
Reports
Team
Reports.
Effortlessly track team performance and unlock powerful insights to enhance the efficiency of your support team.
Performance Evaluation
Real-time Monitoring
Data-driven Decision Making
Conversation
Reports.
Uncover patterns of customer interactions, understand sentiments, and foster meaningful conversations.
Enhanced Customer Experience
Comprehensive Insights
Conversation Quality Control
Agent
Reports.
Maximize the potential of your support agents with our robust reporting capabilities. Measure success, fine-tune strategies, and provide unparalleled customer service.
Productivity Enhancement
Human Resource Optimization
Continuous Improvement
Label
Reports.
Organize and track customer support labels to analyze trends and elevate customer experiences.
Workflow Optimization
Enhanced Analytics
CSAT
Reports.
Transform customer feedback into actionable intelligence by measuring customer happiness and continually improving service quality.
Insights Into Customer Preferences
Customer Satisfaction Measurement
Inbox
Reports.
Master your support inbox by making informed decisions, improving response times, and delighting your customers.